This book mentioned in this interview sounds interesting. I saw a link to the interview in an enewsletter I received from monster.com. The implications of social software are great not just for people in business, but for people in education.
I've gradually become interested in business concepts because of social software. I do not think education and business need to be mutually exclusive entitites. Many people will say that schools have no business being run like a business, and for the most part, I agree. However, there are several things that I think we in the education world could learn from the business world. I think educators could stand to reevaluate standards of excellence, accountability practrices, and professional development goals by looking at what corporations do. More entrenched bureacracies is not what we need in education... we need to be looking to businesses for ideas on how to encourage leadership, effective management and creativity.